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1. What payment methods do you accept? We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer payment through PayPal for added convenience.
2. How long will it take to receive my order? Delivery times may vary depending on your location and shipping method selected. Typically, orders are processed within 1-2 business days, and standard shipping within the United States takes 3-5 business days. International shipping times may vary.
3. Can I track my order? Yes, you will receive a tracking number via email once your order has been shipped. You can use this tracking number to monitor the status of your delivery.
4. What is your return policy? We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of receipt for a full refund or exchange. Please refer to our Returns & Exchanges page for more information.
5. Do you offer wholesale pricing for bulk orders? Yes, we offer wholesale pricing for bulk orders. Please contact our wholesale team at [email protected] for more information.
6. How can I contact customer service? You can reach our customer service team via email at [email protected]. Our operating hours are Monday to Friday, 9:00 AM - 5:00 PM (EST).
7. Are your products environmentally friendly? We are committed to sustainability and eco-friendly practices. Many of our products are made from recyclable materials, and we strive to minimize our environmental impact wherever possible.
8. Do you ship internationally? Yes, we ship internationally to select countries. Shipping costs and delivery times may vary depending on your location. Please contact us for more information on international shipping options.
9. Can I cancel or modify my order after it has been placed? Unfortunately, once an order has been placed, we are unable to cancel or modify it. However, you may be able to return or exchange your order once it has been received. Please refer to our Returns & Exchanges page for more information.
10. How can I stay updated on new products and promotions? You can sign up for our newsletter to receive updates on new products, promotions, and exclusive offers. Simply enter your email address in the signup form located at the bottom of our website.
If you have any further questions or concerns, please don't hesitate to contact us. We're here to help!
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